GO.Exchange is working diligently to be a legally compliant global cryptocurrency exchange, which means complying with the AML and KYC requirements of the countries in which we operate. It's very important for GO.Exchange to be a trusted location where our users can trade cryptocurrencies safe in the knowledge that both they and us are acting within the confines of the law.
One common reason for a user to not pass identity verification is if their ID is issued by one of the currently unsupported states in the U.S. We are working on obtaining licenses from these states to comply with US regulations.
If your ID is issued by a currently unsupported state, but you currently live in a supported state - for example, your ID is issued by New York but you live in California - then please upload a proof of address such as a utility bill at this form and our customer support will validate it.
We currently do not support the following states:
- Alabama
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Indiana
- Iowa
- Kentucky
- Louisiana
- Maine
- Minnesota
- Mississippi
- Missouri
- Nebraska
- Nevada
- New Mexico
- New York
- North Carolina
- Ohio
- Oregon
- Rhode Island
- South Carolina
- South Dakota
- Utah
- Vermont
- Washington
- Washington D.C.
- West Virginia
Aside the the US we are not able to offer our services to people from the following list of countries. This list may change from time to time so please do check back:
- Afghanistan
- Albania
- Burundi
- Cuba
- Iran
- Iraq
- Myanmar
- Namibia
- North Korea
- Palau
- Samoa
- Serbia
- Sudan
- Syria
- Tajikistan
- Yemen
Please note we are also not able to accept users from the following regions:
- Crimea
We would like to apologise for any inconvenience this may cause and we appreciate your understanding.
**The services of GO.Exchange are not targeted for residents of Japan.**